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About Us

Get more background on AV Computer Services history and our priciples

The customer is the King

In AV Computer Services we believe that every customer deservers a Premium Support Experience no matter they spend thousands or just $25.00 a month. That’s why we’ve set rigorous quality standards for our support team making sure that your experience is as good as possible. The great reviews we get only makes us work harder.

Incredible Prices

While everyone brags about their prices, we actually deliver on this promise. For example whenever choosing hardware we not only look at the raw performance, but also on the purchase price in relation to performance and power consumption.

Focused on providing Quality

Since founding in 2013 AV Computer Services is committed to provide quality with global availability. We focus on the stability of our Data Centers, rigorous internal processes and the high standards of customer support.

The History of AV Computer Services

Get to Know Our Leadership

Founder & CEO

Alberto Vélez

Editor In Chief & COO

Annie Mercado

Vice President & CFO

Ariana Ivette Vélez

Our Approach to Security

Physical Security

The first pillar of our approach is maintaining strict access rules, to make sure that no one unauthorized has access to our Data Centers. This includes constant CCTV monitoring and access control based on biometric authentication.

Involving Customers

Our approach to security would not be complete without getting our Customers involved. That is why, we are insisting on using 2 Factor Authentication and we require you to authorize every person contacting us from a new email regarding your customer account.

Following the Process

We believe that sticking to our processes at all times gives the highest guarantee of maintaining high security for our Customers. We can’t talk about the details of our security precautions but, as one of AV Computer Services co-founders put it: “We are obsessed with security”.

Our Presence

Towns List

  • Barceloneta
  • Arecibo
  • Aguada
  • Rincón
  • Añasco
  • Las Marías
  • San Sebastian
  • Moca

Our Presence

Part of our knowledge is due to participation with different companies around the world.